Allied Telesis 2013

Pre-Sales Support Engineer - ALLIED TELESIS – Luzern (SWITZERLAND)

Pre-Sales Solution Engineer
Technologies : Media-Converter, Switch Layer 2, Switch Layer 3 +, Router, Carrier Ethernet, WLAN
Activity :
- Attend pre-sales client meetings and presentations with account representatives.
- Provide pre-sales support for new and existing customers
- Determine scope and develop proposals.
- Identify client requirements : (technical requirements, client infrastructure, configuration, and requirements), technical design (including solution configurations and diagrams)
- Work with Sales to provide a response for technical RFI/RFP questions.
- Responsibility for the build, delivery and management of proof of concept product evaluations and pilot projects.
- Deliver on line and on site product demonstrations (as required or requested).
- Develop product training material.
- Additional responsibilities include providing on-site support, handling technical presentations at trade shows and conferences ; and ensuring proactive communications with customers to ensure customer satisfaction.

"Do not hesitate to contact me if you need technical support for your IT projects. I remain at your disposal to ensure high quality support as well as conducting demos and training sessions for you or your customers."

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